Trust & standards
What we confirm before dispatch and what we do not claim
Buyers get burned by promises that do not survive the first order. This page states exactly how we work: what is verified, what is documented, and how commercial terms are settled.
| Item | How we work | What we do not do |
|---|---|---|
| Authorisation | We are the China general agent for FLUTEK Korean-built hydraulic pumps, swing motors, travel assemblies and spare parts. The authorisation document is available to dealers and fleet buyers on request. | We do not publish the authorisation document on this site, and we do not claim to be the original equipment manufacturer. |
| Fitment verification | Machine model plus the unit nameplate decide the shaft, regulator and control variant. We confirm all three in writing on the quotation before dispatch. | Where two units can fit the same machine, both are shown on the model page we do not hide the ambiguity. |
| Specification source | Specifications and parts tables for the FLUTEK ranges (K3V / K5V / K3VL pumps, M5X swing assemblies, FDNB travel drives) are transcribed from the FLUTEK English catalogue dated 2024-11-25. The K5V212, the K7V sizes and the further M5X / FTD sizes published in September 2026 carry figures from the manufacturer's own published product data instead - every one of those model pages names its source directly under the specification table. | Figures we have not verified are not published as if they were our own measurements, and no page claims one source for figures that came from another. |
| Spare parts support | Parts are listed with drawing position number, part number, quantity per set and the model they belong to. Accessories can be ordered separately and single pieces are welcome. | Fitment lists are compiled from public market data and our parts books; they are guidance, not a guarantee until confirmed. |
| Supply chain | No local warehouse and no local service network: we ship cross-border from Guangzhou by express, air or sea, to your port or door. | We do not advertise local stock or local service that we do not operate. |
| Lead time, packing, freight, payment, warranty | Confirmed per order on the quotation, in writing alongside the price. | No fixed lead time or warranty promise is published here without your confirmation. |
| Response and languages | Reply within 12 working hours. English, Chinese, Russian, Arabic, French and Portuguese. | Technical documents are issued in English, as published by the manufacturer. |
| Photography on this site | Editorial photographs are licensed for commercial use (Pexels License) and are used for illustration only. | They are not images of our premises, our stock or our staff. Sources are recorded in images/stock/MANIFEST.json. |
| Brand names and logos | Brand badges on the machine pages identify the machines our parts fit. They come from Wikimedia Commons files published as public domain / PD-textlogo; the source page and licence of every file is recorded in assets/brand-logos.json. | We are not affiliated with, endorsed by or authorised by those manufacturers, and the marks are never used as our own. Machine and part references remain the property of their owners. |
Three things we put in writing
Verified before dispatch
Shaft, regulator and control variant confirmed against your machine and nameplate.
Cross-border dispatch
Express, air or sea from Guangzhou to your port or door.
Documented answers
Quotation, fitment confirmation and packing photos, in writing.
Seen an error on this site? Tell us and we correct it accuracy matters more to us than a perfect-looking page.