Trust & standards
ما نؤكده قبل الشحن وما لا نَعِد به
طريقة عملنا: ما نتحقق منه وما نوثقه وكيف تُحدَّد الشروط التجارية.
تفاصيل الجدول أدناه بالإنجليزية، ويمكن إرسال ترجمة عند الطلب.
| Item | How we work | What we do not do |
|---|---|---|
| Authorisation | We are the China general agent for FLUTEK Korean-built hydraulic pumps, swing motors, travel assemblies and spare parts. The authorisation document is available to dealers and fleet buyers on request. | Document on request, not republished here. |
| Fitment verification | Machine model + unit nameplate decide the shaft, regulator and control variant. We confirm all three in writing on the quotation before dispatch. | Where two units can fit the same machine, both are shown on the model page. |
| Specification source | Specifications and parts tables for the FLUTEK ranges are transcribed from the FLUTEK English catalogue dated 2024-11-25. The K5V212, the K7V sizes and the further M5X / FTD sizes published in September 2026 carry figures from the manufacturer's own published product data instead — those model pages name their source under the specification table. | Figures we have not verified are never published as if they were ours, and no page claims one source for figures that came from another. |
| Spare parts support | Parts are listed with drawing position number, part number, quantity per set and the model they belong to. Single pieces are welcome. | Fitment lists come from public market data and our parts books. |
| Supply chain | No local warehouse and no local service network: we ship cross-border from Guangzhou by express, air or sea, to your port or door. | We do not advertise local stock or local service we do not operate. |
| Lead time, packing, freight, payment, warranty | Confirmed per order on the quotation, in writing alongside the price. | No fixed lead time or warranty claim is published without your confirmation. |
| Response and languages | Reply within 12 working hours. English, Chinese, Russian, Arabic, French and Portuguese. | Technical documents remain in English, as issued. |
Verified before dispatch
Verified before dispatch
Shaft, regulator and control variant confirmed against your machine and nameplate.
Cross-border dispatch
Express, air or sea from Guangzhou to your port or door.
Documented answers
Quotation, fitment confirmation and packing photos in writing.
Editorial photographs on this site are licensed for commercial use (Pexels License) and are used for illustration only — they are not images of our premises, stock or staff. Sources are recorded in images/stock/MANIFEST.json.